Patient Rights

Why choose Greenbelt Home Care?

When you are looking for a home health care provider you’re not just looking for excellent medical care, you also want security and peace of mind for yourself or your loved one.  At Greenbelt Home Care, we have one purpose: to provide high quality services in the home.  Since home health care is all we do, we take pride in doing it very well. Greenbelt Home Care does not discriminate against any patient for any reason.

We are interested in the client, not the numbers.

When you choose Greenbelt Home Care you’re choosing us because we will treat everyone individually, meeting everyone’s unique needs.  Not only are the physical needs met but we also provide companionship and friendship to everyone we serve.  All of our clients are entitled to respect, privacy and dignity.

We respect your independence.

Our goal at Greenbelt Home Care is to keep our clients in the comfort of their own home for as long as possible, keeping them out of hospitals and institutions.  Our staff listens to our clients, educates, and empower their decision making.  Knowing that you have a say in the care you receive will put you at ease.

We are flexible.

We accept Medicare, Medicaid, VA, Waivers, Private Insurance and Private Pay. 

If you are unsure if our services will suit your needs please contact us and we can send a nurse out to assess the clients needs free of charge.

We go above and beyond for our clients.

We coordinate and communicate our schedules clearly.  That’s how we would like to be treated, so that’s what we do for our clients.  You, or your loved one, will be in safe and gentle hands.

Your Rights

As a client of Greenbelt Home Care you have rights that we honor and hold sacred. We respect our clients, and encourage you to take an active part in your care.


You have the right to excellent care. 

We will provide services in accordance with your physician's orders; we will provide access to a full range of medical and personal cares as needed.


You have the right to be informed.

We will educate you about the treatments or procedures you receive; we will communicate in a language or form you can understand, we utilize a language assistance line that has access to over 200 different languages; we will give you information about costs and payments, including Medicare, Medicaid, and VA.


You have the right to self-determination.

We will involve you in your care planning.


You have the right to privacy.

We will guard your health information; we will treat you with respect; we will protect your safety and security.


You have the right to complain.

We will listen and respond to your grievances. Please call Julie Towne at 641-939-8444 with any complaints.